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Ever since digitalisation, technology has not only changed every aspect of our lives but has also transformed the business model across sectors, and the health industry is no exception. The healthcare industry is transitioning from fee-for-service, institutionalised healthcare to outcome-based healthcare (pay for performance). It rewards caregivers who uphold higher standards of care and exhibit evidence-based service objectives. This typically assesses the performance of the provider by looking at important actions that result in better patient’s outcomes and satisfaction.
The post-pandemic world we live in today increasingly looks to technology to address its most critical issues. The potential of technology to create easily accessible, reasonably priced, and successful healthcare systems are limitless. With the wonders of medical technology comes a stronger emphasis on patient-centered design.
Gaps in conventional medical practice are prompting these changes: Patients are mainly passive participants in health decisions because they are not actively involved. They are also subjected to unnecessary tests and treatments, which are dangerous, and occasionally receive incorrect treatment. Moreover, the cost of treatment has been rising without improving the quality of care provided.
Many of these flaws can be fixed with technology and can encourage as well as support better practices. In order to make daily decisions, caregivers can draw on a sizable quantity of digital data from various interconnected sources (devices, trials, research, best practices, training, patient data, etc.). They can further improve this by utilising cross-functional abilities-transforming point-of-care into evidence-based practice results in considerable change.
Digital tactics result in patient-centered care
In the modern era, due to digital technology, patients, and their families are highly empowered consumers in daily life. Healthcare providers must implement digital methods that will enable them to develop solid patient-physician relationships and provide top-notch patient experiences as they need a change. By better connecting patients, doctors, and healthcare systems, digital transformation in healthcare and cutting-edge technological solutions can enhance healthcare services. The accessibility of services and the provision of real-time care are improved by mobile healthcare apps and solutions that connect patients and healthcare professionals. Healthcare professionals can act immediately since digital technologies allow storing all historical patient condition data in a single repository. Furthermore, in India, healthcare accessibility is being restructured and modified by technology and a patient-centered approach.
The healthcare industry saw a paradigm shift from in-person counselling and treatment to digital care post-pandemic. Rapid healthcare technology adoption has also changed how patients and doctors communicate. The best aspects of in-person care and telehealth were combined due to innovative processes and technical advancements. This hybrid care paradigm relies on technology for patient consultation, monitoring, and appointment scheduling when a patient’s condition can be managed remotely. The hybrid model offers patient’s convenience and takes up less time, while doctors or other healthcare professionals see it as a chance to give proactive care at the lowest possible cost.
Electronic medical records (EMRs) gather data from throughout the ecosystem and are gradually making their way into healthcare systems, despite being an elusive aim up until now. Electronic health records that are AI-powered can increase process effectiveness and decision-making to improve healthcare quality. Access to vast, real-time patient data can significantly enhance patient outcomes at the point of care. In order to promote active patient participation, this data can also be incorporated into their routine treatment and well-being. Due to growing internet usage, many stakeholders can safely store healthcare data in the cloud and access it as needed.
Numerous new technologies, including medical wearables, screening tools, 3D printers, remote analysers, and mobile health apps, have enabled individualised and accessible patient treatment across various regions in India. Treatments will probably develop more specialised as medical tools and equipment get smaller and more portable. This may contribute to healthcare services’ flexibility, accessibility, and accuracy. Healthcare providers can then improve patient outcomes by increasing staff and process efficiency. Patients don’t have to waste valuable time travelling or attempting numerous treatments because they can instantly receive the best ones.
Due to smartphones and the internet, Indian consumers have become accustomed to having access to information whenever and wherever they are. Many people have similar expectations for healthcare. An increasing number of people are using the internet to make appointments, obtain guidance and prescription medications, and monitor their health. Having access to real-time healthcare information and intervention enhances the patient experience and results. Additionally, AI and automation enable medical professionals to spend more time interacting with patients and compiling medical data.
For healthcare services to be high-quality and sustainable, technology is necessary. The health sector is looking into fresh approaches to integrating digital and technical advancements in India’s urban and rural primary health care clinics to make universal health coverage a reality. This entails improving telemedicine, establishing dashboards for better decision-making, and developing creative ways to raise the calibre of healthcare services. Such solutions could raise the standard of healthcare, ease the workload of healthcare professionals, and guarantee that patients receive high-quality care. Moreover, sustainability and integration with the healthcare system continue to be the main goals as the health sector works to incorporate technology into health care.
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Views expressed above are the author's own.
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